Supervised Family Contact

We facilitate safe, supported visits between children in care and their family members, helping maintain important bonds and cultural connections. Our staff ensure visits are respectful, child-focused, and aligned with the child’s safety and wellbeing needs.

Rebuilding Bonds, Strengthening Connection

Our supervised family contact services are designed to preserve identity, nurture relationships, and maintain cultural ties. We offer a flexible range of environments that are safe and child-friendly, ensuring that every contact session is respectful, well-coordinated, and supportive of the child’s best interests.

Flexible Contact Environments

We support safe, meaningful connections between children and their families.

Cultural & Community Connection

We help maintain family bonds and cultural identity during times of separation.

Professional Oversight & Documentation

Our visits are delivered with empathy, professionalism, and a strong focus on the child’s best interests.

Our Process

Plan Together

We work with Child Safety and families to create a contact plan tailored to the child’s needs.

Safe Contact Visits

Our trained team supervises visits in safe, neutral spaces, ensuring respectful, child-focused interaction.

Review & Reflect

We document each visit and provide feedback to support ongoing care planning.

Testimonials

Hear from families and young people whose lives have been transformed through our dedicated care and support.

“As a young person, I didn’t feel judged. I was listened to. That helped me start to trust again.”

Young person in care

“Every staff member showed patience, respect and genuine care. My son has grown so much in confidence since entering residential care with DCC.”

Parent

“The team didn’t just provide a roof — they gave my nephew a real chance to feel safe and seen. We’ll never forget how they treated him like family.”

Aunt of a young person in care

Our Commitment To You

Our commitment is simple: to walk alongside you with respect, integrity, and heart. Whether you’re a child in care, a family member, a carer, client, elder or community partner, our promise is to show up, have a yarn, listen deeply, and act with purpose. We honour culture, value connection, and put people at the centre of everything we do. You can count on us to provide services that are safe, inclusive, and driven by real outcomes because your story matters, and together, we’re building something stronger.

Speak With Our Team

Interested In Learning More?

Have a question or need support? Reach out to us today! Simply fill out the form below, and one of our team members will get back to you as soon as possible. We’re here to assist you every step of the way.