Community Access Services

Our Community Access services support NDIS participants to build confidence, strengthen independence, and stay connected to their community. Whether it’s joining a local sports group, going shopping, or attending cultural events, we walk alongside participants to help them live a life that’s meaningful to them.

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Connecting You with Community and Confidence

Our Community Access services are here to help you build confidence, strengthen independence, and stay connected. Whether it’s joining a sports group, going shopping, or attending local events, we provide the right support to help you enjoy your community in your own way.

Personalised, Culturally Safe Support

We support people of all backgrounds and abilities to explore their interests, set personal goals, and feel connected to the places and people around them. Our workers are matched based on personality, interests, culture, and communication styles—because feeling safe and understood is the foundation for independence.

Choice-Led & Participant-Focused

Whether it’s help attending appointments, navigating public transport, joining community activities, or building daily living skills—we provide practical, flexible, and individualised supports that align with each participant’s NDIS goals.

Skilled & Purpose-Driven Team

Our team includes experienced disability support workers, cultural liaison officers, and allied health practitioners. We provide ongoing training in trauma-informed and culturally responsive practices so participants are supported with dignity, empathy, and understanding.

Our Process

Participant Matching

We meet with each participant to understand their goals, preferences, and strengths. Based on this, we match them with a support worker who complements their needs and aspirations.

Community-Based Activities

From everyday tasks like shopping and using public transport, to social outings, cultural events, and life skill development—we support participants to feel confident and connected outside the home.

Check-ins & Empowerment

We check in regularly with participants and their teams to make sure supports are working well. Our aim is to foster confidence, independence, and community connection—at each participant’s pace.

Testimonials

Their team stepped in quickly and professionally when we needed experienced frontline support.

“As a young person, I didn’t feel judged. I was listened to. That helped me start to trust again.”

Young person in care

“Every staff member showed patience, respect and genuine care. My son has grown so much in confidence since entering residential care with DCC.”

Parent

“The team didn’t just provide a roof — they gave my nephew a real chance to feel safe and seen. We’ll never forget how they treated him like family.”

Aunt of a young person in care

Our Commitment To You

Our commitment is simple: to walk alongside you with respect, integrity, and heart. Whether you’re a child in care, a family member, a carer, client, elder or community partner, our promise is to show up, have a yarn, listen deeply, and act with purpose. We honour culture, value connection, and put people at the centre of everything we do. You can count on us to provide services that are safe, inclusive, and driven by real outcomes because your story matters, and together, we’re building something stronger.

Frequently Asked Questions

Do you provide crisis staff?

Yes, we offer emergency placements and after-hours availability.

Can I request Indigenous staff?

We aim to match workers based on cultural needs and connection to community.

Do your workers have experience with high-risk cases?

Yes, we place staff experienced in working within statutory frameworks and crisis settings.

Speak With Our Team

Interested In Learning More?

Have a question or need support? Reach out to us today! Simply fill out the form below, and one of our team members will get back to you as soon as possible. We’re here to assist you every step of the way.